Please verify the shipping address when you place your order.
*Flat rate shipping charge of $15.00 on most orders.
*Some items my incur extra shipping charges.
Packages are shipped via UPS and USPS. If you have a preference, please make that known at time of order. Additional fees may be charged for shipping preferences if greater than $15.00.
We will ship to the address you provide. If you need to change your shipping address, please notify us within 1 hour of placing your order.
If a package is returned to us due to address error, you will be charged the return shipping and all items will be subject to a 20% re-stocking fee.
Once the order has shipped, we cannot guarantee delivery. If a package is lost or stolen, we can provide you with a tracking number to file a claim with the respective carrier.
Large items like Better Than Paper, Storage Bins, etc., are available for in store pick up only.
Not everything on our website is available for immediate shipping. Some items may have to be ordered. Your order will ship complete as soon as everything becomes available.
Shortages/Damages with your shipment must be reported with 10 days of package delivery.